Virtual Assistant
I am a fully qualified, experienced Receptionist/Executive Assistant and Administration Manager. I have experience in Office management in Real Estate, Insurance, Retail and with Government Departments.
I am offering my services in any or all of the above areas as a Virtual Assistant. What is a Virtual Assistant you ask? A Virtual Assistant (or VA) is a Professional Service Provider who specialises in providing remote administrative office support services as an independent contractor who works with clients in an ongoing, collaborative professional relationship.
Virtual Assistants work from their own offices and utilise today’s technology to deliver their services and communicate with clients.
A Virtual Assistant’s support is foundationally administrative, secretarial and clerical in nature. However, many Virtual Assistants offer additional specialties that fall under creative and technical services.
Virtual Assistants come from a variety of business backgrounds, but the single-most important qualification to become a Virtual Assistant is at least five (5) years administrative experience earned in the real (non-virtual) business world working in upper level capacities such as administrative assistant, executive assistant, secretary, legal assistant, paralegal, legal secretary, real estate assistant, office manager, etc.
From this level of experience, a VA is expected to possess the skill sets, training and business knowledge which is the hallmark of a truly qualified Virtual Assistant. I can offer the following services-
Administrative Services
General Office Administration
Word Processing
- Typing services - notes, meeting minutes, manuscripts, resumes
- Digital transcription - medical and general
- General correspondence
Mail Services
- Email management
- Mail merge
- Special occasion cards
- Thank you cards
- Mailing labels
- Envelope stuffing
Meeting Planning
- Secure venue
- Order refreshments
- Contact members
- Prepare/distribute agenda and minutes
Travel Research & Arrangements
- Flights - National and International
- Car rentals
- Accommodations
- Prepare detailed itinerary
Other/ Personal Concierge
- Fax services
- Filing
- Purchasing services
- Internet research
- Bill payments
- Calendar management
- Spreadsheets
- Create & maintain client database
- PowerPoint presentations
Reminder Service
- Appointments
- Birthdays
- Anniversaries
- Mother’s Day
- Car maintenance
Special Events/Weddings
- Research vendors
- Address, stuff and post invitations
- Collect RSVPs
- Track gifts received
- Address and post thank you notes
- I can offer a full Event Co-ordination service if required
Resumes and Selection Criteria
- Professional resumes created
- Selection Criteria answered up to APS6
“I can order flowers, make dinner reservations, send a card, even purchase the gift!
If you require services not listed above please contact me. If I can’t do it or learn it, I know people who can!
What are the benefits of hiring a Virtual Assistant to you -
- No need to provide extra office space.
- No need to purchase additional equipment.
- No need to worry about deductions, vacation time or sick days.
- I charge only for time worked so you aren’t paying for idle time and coffee breaks.
- I depend on word of mouth referrals for my business so you can be sure you will get consistent, exceptional service every time you need me.
- No “office hours”. I work 7 days a week so am always available for my clients.
- No need to pay for employee benefits such as workers compensation.
- As an independent contractor I pay for my own taxes and business expenses.
- No overtime or downtime
- No training costs
- No hiring expenses such as advertising and interviewing
If you are looking for someone like me I am happy to discuss this with you at any time. My rates are dependent on what the requirement is of each individual and are charged hourly, I am happy to discuss discounts for ongoing Office Support or large jobs.